Frequently Asked Questions

Everything you need to know about shopping with Yuka & Monsters

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.

What is your return policy?

We offer a 14-day return policy from the date of delivery. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a refund.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring yourself and comparing the results to our chart to ensure the perfect fit for your body type.

Are your products ethically manufactured?

Yes, quality and ethics are at the heart of Yuka & Monsters. We work closely with our manufacturers to ensure fair labor practices and high-quality craftsmanship in every piece.

Can I change or cancel my order after it has been placed?

We process orders quickly to ensure fast delivery. If you need to make changes, please contact our support team within 1 hour of placing your order.